Contact Support

We're Here to Help

Connect with our support team via Telegram or email. Get technical assistance, answers to your questions, and help with integration.

Telegram Support

Get instant support and connect with our team directly on Telegram. Fast response times and real-time assistance.

Open Telegram
@Wagonwalletsupport

Email Support

Send us an email for technical inquiries, integration help, or general questions. We'll respond within 24 hours.

Send Email
support@wagonwallet.com

Common Questions

Find answers to frequently asked questions about Wagon Wallet

What are your support hours?

Our Telegram support is available 24/7 with responses within a few hours. Email support typically responds within 24 hours during business days.

How do I get technical integration help?

For technical assistance with WooCommerce plugin, API integration, or payment setup, contact us via Telegram for fastest support or email us at support@wagonwallet.com with detailed information about your issue.

What information should I include when contacting support?

Please include: your wallet address (for verification), description of the issue, any error messages, transaction tracking numbers (if applicable), and screenshots if relevant.

Do you offer phone support?

Currently, we provide support via Telegram and email only. These channels allow us to provide detailed technical assistance and maintain records of all communications.

Can I request new features or payment processors?

Absolutely! We're always looking to improve Wagon Wallet. Send us your suggestions via Telegram or email, and we'll consider them for future updates.